Support and Questions

Please make sure you have latest version of PowerArchiver by selecting "Check for new version..." from the Help menu. If you don't have the latest available version, we recommend updating your copy of PowerArchiver.

Technical support is available to all users of PowerArchiver, free of charge, through our Web site at:
(registered users receive premium support)

Please visit our support page for the latest information on obtaining support.

If you are reporting a technical issue, first:

• Make sure you are using latest version of PowerArchiver. (Click here for download page)
• Be prepared to provide us with your system information, such as what operating system you are using (Windows 95/98/98SE/ME/NT/2000/XP/2003), how much RAM you have installed, what processor your computer has, etc.
• Try to reproduce the issue explaining it it step by step.

Suggestions

We generally issue new releases of PowerArchiver with new features every few months. We love to listen to your ideas regarding features that you would like to see added, and will usually implement them in future updates.

Copyrighted ⌐ 1998-2004 ConeXware, Inc All Rights Reserved. See Introduction page for more info.